Maryville, TN (July 14, 2008) ~ Moomba is no stranger to the Marine Industry's prestigious NMMA CSI Recognition Award for excellence in customer satisfaction in the Inboard Watersports Boats category. For three consecutive years Moomba tournament boats, a popular brand of high-performance ski and wakeboard boats made by Skier's Choice, Inc. in Maryville, TN, have been recognized by owners and the NMMA for their outstanding customer satisfaction.
The National Marine Manufacturers Association (NMMA) announced today the recipients of the annual 2008 Marine Industry CSI Awards recognizing a select few boat manufacturers for outstanding customer satisfaction. To be recognized, award recipients had to achieve and maintain an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by consumers purchasing a new boat or engine during the period between April 1, 2007 and March 31, 2008. Participating manufacturers must survey all new boat buyers during this period.
“Consumers often underestimate the quality and reliability of a value-priced product line like Moomba. The NMMA's survey confirms that we are meeting our customer's needs for reliability, durability and performance,” says Rick Tinker, President of Skier's Choice, Inc. “It is truly an honor to be recognized by the most important organization, our owner's.”
Moomba owners have proven to be so thrilled about the Moomba product line that we have officially named them “Moomba Maniacs.” We have customers who have even gone as far as having our old logo “the kangaroo” tattooed on their arm, now that's customer satisfaction!